High Speed Internet
Internet Service Providers: What to Look For
Comparing wireless internet service providers is a difficult task. Most urban areas only offer a few high-speed choices, while rural areas often only have DSL, satellite or dial-up options. Choosing between different options can be a headache, especially with the aggressive advertising campaigns and opinionated customer reviews combating one another. There are many carriers to choose from At&t, Verizon, Charter, Comcast, Cox Communications, Qwest Century Link, Time Warner, SuddenLink, Optimum, EarthLink, Wild Blue, Sprint, T-Mobile, HughesNet, Insight, Bright House, Wind Stream, Frontier, Xfinity. To filter out the marketing hype and contentious criticism, we narrowed our focus to answer three simple questions: Where is it available? How fast is the connection? Can I get help if I need it? How can I become a Utility broker and market these services?
Most urban areas have high-speed options such as cable or fiber optic options available. Rural areas usually have a few dial-up or DSL choices. We created a coverage map for all services to help you find providers in your area; we also tested four urban and four rural addresses to get an idea of how broad an area an ISP covers. We also made note of approximately how many access numbers are available for dial-up in rural areas; the more access numbers available, the better chance a customer has of securing a dial-up connection quickly and consistently. We also looked at how many customers the ISP serves to give perspective on the concentration of their customer base.
This area causes the most confusion. Most home internet services tout fast speeds, or report speeds in multiples of standard dial-up speed or even in potential kilobits per second (Kbps) or megabits per second (Mbps). However, reported speeds do not always match average performance speed; speeds vary greatly depending on the time of day and even your location. The posted speed is only the potential speed, not the actual average performance speed. We rated highest the services that can provide high-speed options such as cable or fiber optic connections coupled with good third-party tested speeds. The services that offer dial-up rated higher if they also provide faster DSL services.
This criterion is not as crucial as it was five or 10 years ago. Most people are now comfortable with free webmail options such as Gmail or Yahoo and do not need additional email accounts offered by their service provider. It is helpful if the provider can supply security software that is always up-to-date as well as parental controls. It is also useful if dial-up services support call waiting so you can see who is calling your phone while you are online and screen calls without interrupting your connection.
Help & Support
Fast, helpful, knowledgeable support is critical. We looked for services that provide numerous avenues of contact such as by telephone, email and chat. Services that rely on physical components such as cables and modems should also provide responsive, local on-site support. We also looked to see if they provide convenient tools such as online support documentation in regards to billing and service, and we noted if they provide an easy-to-use online bill pay option.
If you are moving into a new area or looking for a new ISP,
a little research can save you hours or even weeks of frustration. See
our reviews to get a general idea of what your experiences might be with
a specific provider and then talk to your neighbors and colleagues to
find out what kind of success they have had with their ISP in your area.
A little research will pay off greatly.
Compare Internet Services In Your Area
Make sure you are getting the best deal for your location. Instead of wasting time going from one provider to the next searching for the best offers for cable & DSL broadband connections to the Internet, now you can compare broadband offers in your area in one simple step. Simply take 30 seconds to search and compare the services available to your home or business and the details of each plan in just one place. It’s safe, secure, and private!
CCM Consumer Choice Marketing
Team Bottomline No Excuses!